Contact Us

We’re Here to Help

We’re here to make sure your experience with Luxe Archive is smooth, stress-free, and enjoyable. Whether you have a quick question about one of our handbags or need detailed assistance with an order, our team is always ready to help.

Our Availability

Our support team is available Monday to Friday, 9 AM to 5 PM (EST). During these hours, you can expect prompt responses, most emails are answered the same day, and calls are handled as quickly as possible.

If you reach out after business hours or over the weekend, your message will be prioritized on the next business day.

Ways to Reach Us

Phone Support (Best for Urgent Queries)

If your concern requires immediate attention, such as updating your address before shipping or confirming payment details, please call us at:
+1 (406) 606-3259

We’ll do our best to resolve your issue during the call or guide you with clear next steps.

Email Support (Best for Detailed Inquiries)

For returns, refunds, product questions, or general support, contact us at:
support@luxearchive.store

We aim to respond within one business day. To help us assist you faster, please include your order number (if available) and any relevant details.

Mailing Address

If you need to send documents or return items, you can reach us at:

110 N 9th St
Miles City, Montana 59301
United States

When Should You Contact Us?

You’re welcome to reach out anytime if you:

  • Have questions about our handbags, materials, or designs
  • Need help tracking, modifying, or canceling an order
  • Want to request a return or check your refund status
  • Experience payment issues or unexpected charges
  • Have feedback, suggestions, or want to share your experience

Every message matters to us, whether it’s a simple question or something urgent.

Our Promise

At Luxe Archive, every email and call is handled with care and attention. We focus on providing clear, helpful, and personalized support without unnecessary delays.

We understand that sometimes issues can arise, whether it’s a delivery delay, incorrect details, or uncertainty about a process. Whatever the situation, we’re here to help you resolve it quickly and smoothly.

Your trust and satisfaction are at the core of everything we do. Whenever you need assistance, you can count on Luxe Archive to be there for you.